What is the minimum order
Minimum order is $300. Orders are fulfilled within 72 hours of receipt unless otherwise noted.
New account terms are MC/Visa/Amex or C.O.D. If you already have established terms with us via a Sales Rep, your terms here will be the same. Upon approval of a completed credit application Net 30 terms may be granted, but we require a minimum of 15 days for approval please.
Substitutions and Backorders
If you do not wish to receive substitutions and/or backorders, please let us know when placing your order. Rings are sent in sizes assorted 6-9 unless otherwise requested. Almost all rings are also available in sizes 5 and 10, so let us know if you want us to include those sizes. Some band rings are available up to size 13, so please inquire.
If a requested size is temporarily unavailable in a particular style, we may substitute up or down one size. Backorders of $35 or more are sent free of shipping charges, unless you indicate that you would rather not receive backorders.
Earrings are shipped on flat cards, or on lip cards if you prefer to hang them on a display. Please indicate your preference or let us know if you do not want cards at all.
If you are not completely satisfied, you may return merchandise within 14 days of receipt without penalty. Other returns of non-defective or refused merchandise will incur a 15% restocking fee. Please call for return authorization.
Due to the unpredictable fluctuation of the silver market, prices may increase or decrease without notice. If you have any questions, please contact us.
Our standard shipping method is UPS ground service, unless you request expedited shipping. Shipping costs are calculated at the time of order fulfillment according to current UPS charges on the size, weight and value of the box, and will be added at that time.
We can also ship USPS Priority Mail, though we prefer to do that for lower value shipments as USPS has proven to be less reliable and less clearly trackable than UPS.
Sales Rep Commissions
If you are currently working with a Saraswati Imports Sales Rep, please be assured that they will receive their full commission on all web orders. If you would like us to set you up with a local Sales Rep to see samples in person, please contact us and we will make the connection with a Sales Rep in your area.